Some questions about Carrier Service

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hello!

I’ve created a carrier service example in my development shop, to explore how to configure it. But I had a question about to the service’s price.

I’v configured this rates as a example:

{
    "rates": [
        {
            "service_name": "Envío Sameday",
            "service_code": "ON",
            "total_price": "5500",
            "description": "This is the fastest option by far",
            "currency": "COP",
            "min_delivery_date": "2013-04-12 14:48:45 -0400",
            "max_delivery_date": "2013-04-12 14:48:45 -0400"
        },
        {
            "service_name": "Envío Nacional",
            "service_code": "2D",
            "total_price": "10000",
            "currency": "COP",
            "min_delivery_date": "2013-04-12 14:48:45 -0400",
            "max_delivery_date": "2013-04-12 14:48:45 -0400"
        },
        {
            "service_name": "Envío estandar",
            "service_code": "1D",
            "total_price": "8000",
            "currency": "COP",
            "min_delivery_date": "2013-04-12 14:48:45 -0400",
            "max_delivery_date": "2013-04-12 14:48:45 -0400"
        }
    ]
}

And I set the currency as a COP. (pesos colombianos), but in the checkout, the price is shown like this:

Captura de Pantalla 2021-11-05 a la(s) 3.32.57 p.m..png
Captura de Pantalla 2021-11-05 a la(s) 3.32.57 p.m..png1372×666 73.5 KB

In this case the total price 5500 is $5500 COP, but the checkout show $55.00 that is wrong.

It should be clarified that the store is configured in COP.

Does anybody know what is happening?

Thank you!

2

Hey @SoporteMP ,

This is an expected outcome for currencies that do not use subunits, such as pesos. This needs to be manually accounted for in the “total_price” parameter. From our docs:

total_price: The total price expressed in subunits. If the currency does not use subunits, the value must be multiplied by 100. For example: "total_price": 500 for 5.00 CAD, "total_price": 100000 for 1000 JPY.

Hope this helps!

Best,