Someone built a site for me and transferred it and this happened

Store Design

Topic summary

A store owner received a transferred Shopify site from a designer and discovered an unexpected hairbrush product listing on their store. The designer denies adding this item.

Key developments:

  • The store owner can see the hairbrush product at the top right of their page
  • At least one other user cannot see the hairbrush when viewing the same link
  • The designer also sees the unwanted product and is currently working to remove it
  • There appears to be a display inconsistency, as different users see different versions of the store

Current status:
The designer is actively removing the hairbrush product. The issue should be resolved soon, though the cause of the discrepancy (whether it was mistakenly added during transfer or a caching/display issue) remains unclear.

Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.
1

They claim they did not put this hairbrush on my store. Did my store and the dawn template get mixed somehow?

https://techbuyzminiprojector.com

1 Like
2

I don’t see the hairbrush.

3

Really? When I click that link it’s right at the top of the page.

4

Here it is…actually I tried to add the screenshot but the format isn’t supported

5

This is what I see

hair.PNG
hair.PNG1896×918 228 KB

6

Weird. My designer sees it. He’s in there now removing it so I should be all set thank you

1 Like