Someone has edited something in my store to display a spammy message. How do I get it removed?

Technical Q&A

Topic summary

A store page appears to have been edited to include a spam message promoting “cheapfifa23coins.com” with a discount code (“fifa2023”), detected via Google Search Console.

  • Discovery: The spam content was seen in Google’s indexing/preview for a store page. Google Search Console (a tool showing how Google views and indexes site pages) surfaced the snippet.
  • Evidence: Two screenshots are attached and central to understanding the issue, showing the spam text in the page’s search listing.
  • Request: The poster asks how this could have happened and how to remove the spam content.
  • Status: No guidance or solutions provided yet; the thread has no resolution.
  • Open questions: What caused the edit (unauthorized change or content injection), and what steps are needed to clean and prevent recurrence.
Summarized with AI on February 7. AI used: gpt-5.
1

Hello everyone

I’ve just been looking at my google search console and discovered that someone has edited a page in my store with a spam message about FIFA the computer game.

It says this: visit cheapfifa23coins.com 30% off code:fifa2023 etc…

Does anyone know how this has happened and how to remove it?

Photos attached

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Screenshot 2022-09-29 at 12.48.12.png
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Thanks

Scott

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