Pricing mismatch between backend and storefront: variant set to US$159.95 (compare-at US$179.95) displayed as US$175.95/US$197.95; another variant set to US$175.95 displayed as US$193.55. Store is based in Canada, wants all prices in US$, uses Dawn theme, and does not charge tax or use pricing apps.
Initial theories included tax being added, theme-specific code issues, or customizations. Testing other themes was suggested to rule out theme bugs.
Key finding: a market-based price adjustment (e.g., a 10% surcharge) was enabled in Shopify Markets. Location: Settings → Markets → select market → Products and Pricing → Price adjustment. This global adjustment raised displayed prices from the configured base.
Outcome: Identified the Markets price adjustment as the cause; removing or correcting it resolves the discrepancy. No theme bug or tax issue involved.
Images/screenshots were central, illustrating the backend vs. frontend price differences.
Status: Resolved by adjusting Markets pricing settings.
Summarized with AI on December 15.
AI used: gpt-5.
On the Front End this should show the price as US$159.95 and the original price as $179.95
However, on the front end it shows the price as $175.95 and the original price as $197.95
Where is it getting these values from?!?!!?
This is unusual particularly with a theme as common as dawn. This could probably be a temporary issue.
I am not sure about this since I am more of a developer than someone who is good setting up these manual stuffs but might be that taxes are getting included in the price if you are charging tax from customers. Please check that from the backend or from the customizer.
If the issue still persist this could be due to a bug in the code which is as I told you unusual, this will need looking up at code in the theme code editor.
Please reach out via mail for a convenient conversation and solution.
Hi @Molinoglass ! Have you checked the pricing in other themes? I am wondering if this is specific to certain theme in your theme library. If the pricing is only incorrect in the theme you’re working there could be an issue with the code for the pricing element in the theme files. Has there been any custom code modification to the theme files of the theme you’re working in?
@Finer 's opinion looks the one pretty much it. Please check on that. If that’s not the case then probably there’s some bug in the code which i believe should not be the case if you have never modified any code/
