Hello can you help me I have a problem with my store I can't access my store "bilozy.myshopify.com" I have an error message "Something went wrong. What happened? This store is unavailable What can I do?" cordially

Hey @rafiane Eunice here from Shopify, thanks for posting and welcome to the Community! When I visit your domain I see the same error message: [e6gnw-dszjb] This is something we’d need to investigate by gaining access to your account. While we’re not able to provide account-specific support via…

This is happening to my website & store also. Please fix. I can’t access themes in my customise section either. I need this fixed asap so I can run my Christmas campaigns. Thanks

Hi, we have the same problem. What can i do? Thanks. [store-error.jpg]

I got the same problem here. Sometimes it’s ok, sometimes not. The common pattern is: the first auth try could possibly fail, then if you try again, it always passes.

I have the same problem. I contacted the support but they take 3 days for replying me that I need to confirm a mail that I’ve never received in my mailbox …

Please if you get the solution for this give me the solution

For those who are not satisfied with the AI assistant’s help. Please visit this URL https://help.shopify.com/en/support/topic-select/login-issue/contact?shopDomain=yourstore.myshopify.com Note: Replace “ yourstore.myshopify.com ” with your Shopify store URL.

I appreciate your effort, the video is a great effort. although it’s still not resolved.

Something went wrong. What happened? This store is unavailable What can I do?

Shopify Discussion

HiddenCountship November 23, 2021, 9:01am 4

Hi, we have the same problem. What can i do?
Thanks.

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Something went wrong. What happened? This store is unavailable What can I do?

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