SPF for GoogleWorkspace + Shopify (DMARC issues -- surprise!)

Shopify Discussion

Topic summary

Users are troubleshooting SPF and DMARC configuration issues when using both Google Workspace and Shopify email services. The problem intensified when Shopify began sending emails from no-reply@shopifyemail.com on January 24.

Key Technical Challenge:

  • Google Domains automatically creates a DKIM record when starting Google Workspace, but Shopify only works with DKIM 1024 (not the auto-generated DKIM 2048)
  • Domains can only have ONE SPF record, requiring both Google and Shopify includes in a single entry

Working Solution Shared:

  1. Create DKIM 1024 manually in Google Workspace (under Apps > Gmail > Authenticate Email)
  2. Delete auto-generated DNS records under Google Workspace header in Google Domains
  3. Create new DKIM record using the 1024 key
  4. Start authentication in Google Workspace (takes ~20 minutes)
  5. Add new MX records with Google’s mail servers
  6. Create SPF record: v=spf1 include:_spf.google.com include:shops.shopify.com ~all
  7. Add DMARC record

Community Sentiment:
Multiple users express frustration with inadequate support documentation from both Shopify and Google. One user shared an external guide from EcomBack for additional reference. The discussion remains active as others attempt to implement the solution.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.
4

I need this solved as well.

We use google for my regular emails.