Splitting orders between two different companies

Payments + Shipping & Fulfilment
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1

Hi there. I’m based in Brazil, selling to customers in Brazil.

I need to split (or route) the orders between two companies, such that:

  • Orders to be delivered in São Paulo will be fulfilled by Company 1
  • Orders to be delivered in other states will be fulfilled by Company 2

For now, both companies will share the same inventory (products will be stored and managed in the same location).

But I need orders to Company 1 to be sent to Company 1’s ERP system, and orders to Company 2 to be set to Company 2’s ERP system.

Ps: I already have my store connected to this ERP, but now only for a single company. My plan is Shopify (not plus).

What approach do you suggest?

2

Boa tarde, umas ideias:

  1. Create 2 locations so each company has their own location in Shopify (even if the inventory is the same). Then you can assign either location to the company, and they fulfill.

  2. Here’s the common workflows for fulfillment:

a) Send fulfillment request (requires a location assigned, and the fulfillment service then handles it)

b) Send an email (you can automate that with Order Automator)

  1. If you’re using a custom app for the ERP syncing, I would reach out to them, they’ll know how to create a solution. If not, define what information you need on the order page to solve the problem, then add that to your question.

For example, if creating 2 locations, then assigning the location to the company would solve it, then you can do that by changing the location.

That’s a common workflow for the app I mentioned, Order Automator, people create rules to do things like this:

IF shipping city = São Paulo THEN request fulfillment to [Company 1]

IF shipping city != São Paulo THEN request fulfillment to [Company 2]

Or “change location” instead of “request fulfillment”, just depends how you handle your fulfillment requests.

  1. If none of the above works, I’d suggest not sharing the inventory for both locations, just create 2 locations and use the actual inventory account. Then in Shopify if 1 location is out of inventory just have it switch to the other location.