Hello I am inquiring if a problem of ssl pending others have had. May you assist?
also these past weeekks I’ve had issues adding my domain — why isn’t there a phone number to be able to reach a center ?
Hello @BijonMicah !
Sorry to hear that you have had this experience. Would you be able to tell me a little bit more about this?
When you go to Online store > Domains in your Shopify admin, are you specifically seeing a message that says SSL pending? You mentioned that for the past couple of weeks you have been having this particular issue with adding your domain, - was this also related to SSL or did it have a different message?
Lastly, is this a domain that you purchased with or fully transferred to Shopify, or is it one that you’re connecting from a third party service? Please do feel free to let me know about it here, but if you would really prefer to speak to somebody on the phone, this can be done through arranging a callback by going into our Help Centre here.
I am also seeing that this is your first post in the Community - are you just getting started? If so, you’re taking the right steps in preparing your store for launch as you’re trying to sort out your domain. For other areas and things that you should look at before launch, do check out our Shopify Blog article on The Store Launch Checklist which will help set you on the right path!
Let me know if you have any other questions and I will be happy to help!
Thanks. -Lana
Thank you for responding. My problem has been resolved.