Main issue: After missing a Shopify bill and later paying, the user’s domain and live website have ongoing problems. In Domain settings, the status shows “Set up in progress” and an SSL-related message has persisted for months, despite account renewal.
Recent update: The missed month was paid and the account renewed, but the domain/SSL setup still has not completed.
Technical note: SSL (Secure Sockets Layer) is the certificate that enables secure HTTPS connections. A prolonged “Set up in progress” status suggests SSL/domain provisioning has not finalized, which can impact secure access and domain connection.
Status: Unresolved and ongoing. No confirmed cause, fix, or support response in the thread.
Open questions: Why is SSL/domain setup stuck after payment and renewal? What steps (e.g., re-verifying DNS, contacting Shopify support) can resolve the provisioning delay?
Actions/decisions: None recorded.
Hello,
Recently I accidentally missed one of my Shopify bills. Ever since I logged in and paid for the month I had missed i’ve been having problems with my domain and live website. When I go to my domain settings it says “Set up in progress” it’s been like this for months and has been saying SSL unbelievable I have also renewed account