@Susana1600 There’s always the Google Reviews, Trust Pilot, Clutch and so on… You should upload those images there.
Topic summary
A Shopify store owner warns against hiring SLASHCART (run by Muhammad Usman, also known as “Sam”), a Shopify-endorsed Expert. The complaint centers on two main issues:
Primary Issues:
- Failed to complete paid work as agreed
- Illegally provided a “bootlegged” paid theme claiming it was free, resulting in the store owner being forced to pay the actual developer
Resolution Attempts:
- The complainant documented extensive evidence (50+ screenshots, screen recordings, messages) showing harassment and misconduct
- Submitted all documentation to Shopify but received no response
- Eventually recovered payment through a bank chargeback after several months
Ongoing Concerns:
- SLASHCART remains listed as a Shopify Expert despite the complaints
- Another victim recently contacted the original poster reporting similar experience: paid money, received no work, and was ghosted
- Harassment extended to the store owner’s customers
Advice Given:
- Never pay experts before work is completed
- Consider posting reviews on Google Reviews, TrustPilot, and Clutch to warn others
The discussion remains unresolved regarding Shopify’s vetting process for endorsed experts.
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