I have just been told after being assured by a number of representatives from Shopify payments whom all stated and I have the emails to prove it that my payouts account was fine and I’d be receiving an email shortly that the hold was removed , instead I got an email that says I will be losing access to over 39,000 dollars In fund for an additional 112 days which ends up being March 23rd or so with no explanation and they are legit verified monies I find this unacceptable and from this forum all the way to google reviews and consumer reports I’m going to let everyone know that the monster that is Shopify are not as simple and merchant friendly as we think the agents have no problem flat out lying to you even in email and then you will be told something different
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