Sticky cart not updating immediately (Mobile)

Store Design
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Topic summary

A user is experiencing an issue where their sticky cart bar at the bottom of the mobile screen doesn’t update immediately when products are added—it continues showing “0” items instead of reflecting the actual cart count.

Technical Cause:

  • The sticky cart requires custom JavaScript code to update in real-time
  • In Dawn theme, there’s existing code that updates the top cart counter, but the bottom sticky cart needs separate implementation
  • The sticky cart was migrated from a previous site by someone the user no longer has contact with

Proposed Solution:

  • Modify the theme code to either include the sticky cart in existing update scripts or write new code to capture the cart number when it updates
  • Requires access to the store’s code to locate and fix the specific sticky cart implementation

Current Status:

  • The helper (PaulMartin_1) cannot provide specific guidance without code access
  • User offered to provide access, but helper is fully booked until mid-October (14th-16th)
  • Recommendation: contact the original developer who implemented the sticky cart or hire a different developer for immediate assistance
Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.
1

Can someone help. My Sticky cart not updating immediately (Mobile) when I add product to cart. www.shopcuzzo.com

2

Thanks for reaching out. As you see in the video uploaded when I added the sweater to the cart at the bottom of the sticky cart bar at the bottom of the screen it still shows “0” products in cart on bottom of screen. Couldnt add video but I added a screenshot to show you at the bottom cart of the sticky cart it still shows “0”

IMG_3467.PNG
IMG_3467.PNG1284Ă—2778 217 KB

3

Hi Mrstep,

In order for your bottom sticky cart to update whenever you add a product to cart, you’ll need to change the code for your theme. Being very honest with you right now, it’s very complicated for me to explain it in detail. But in Dawn theme, there is javascript code that updates the cart number at the top whenever an item is added. In order for your cart number at the bottom to update, you’ll need to include your cart in that existing javascript code or write a different code that will grab the number when it gets updated.

Hope this helps and if you have any questions, feel free to ask here or through my contact email below! :+1:

1 Like
4

Is that something you can show me how to update or help me with?

5

Let me know

6

Sad to say but I can’t help you with it unless I have access to the code - specifically the code for the bottom sticky cart.

7

Where do I find it at?

8

Did you use an app to add the sticky cart at the bottom? If not, how did you add the sticky cart?

9

Some tried to actually take it from my previous site and move it over to Dawn. I dont have communication with them now

10

Gotcha. To answer the question you had: Where do I find it at?
Sad to say but I honestly don’t have a clue. The only way for me to find it is to have access to your store’s code.

At this point, I’d recommend you contact the previous guy who did the work and help you out or hire a different developer to do this for you.

11

I can give you the access code if you can fix it.

12

I’d honestly love to, but I am currently packed with people to help + people paying me. The earliest I can probably help a new person is October 14 or 16.