I can give you the access code if you can fix it.
Topic summary
A user is experiencing an issue where their sticky cart bar at the bottom of the mobile screen doesn’t update immediately when products are added—it continues showing “0” items instead of reflecting the actual cart count.
Technical Cause:
- The sticky cart requires custom JavaScript code to update in real-time
- In Dawn theme, there’s existing code that updates the top cart counter, but the bottom sticky cart needs separate implementation
- The sticky cart was migrated from a previous site by someone the user no longer has contact with
Proposed Solution:
- Modify the theme code to either include the sticky cart in existing update scripts or write new code to capture the cart number when it updates
- Requires access to the store’s code to locate and fix the specific sticky cart implementation
Current Status:
- The helper (PaulMartin_1) cannot provide specific guidance without code access
- User offered to provide access, but helper is fully booked until mid-October (14th-16th)
- Recommendation: contact the original developer who implemented the sticky cart or hire a different developer for immediate assistance