Store Analytics No Longer Update After Orders Are Deleted

Hey Everyone,

I was hoping someone on the Shopify team might be able to help out here. We’ve had a handful of customers email us over the last few weeks, letting us know that deleting orders is no longer updating their Analytics and Fulfillment dashboard on the orders page. It should remove revenue from deleted orders and update fulfillment metrics.

We’ve run some tests on our test store and have noticed the same issue. We haven’t had a problem with these reports over the years; this all started a few weeks ago. I noticed it happens when manually deleting orders with the Order API and in the admin.

I wanted to bring this to your attention and also see if there was maybe something that I was missing.

Thanks