My store is on the progressing period but suddenly closed. The support team is taking too long too response and it costing our business huge amount of money. I would like to transfer our domain temporary for now. Please help.
Hey, @Maliaboutique !
Thanks for posting here in the Shopify Community!
I appreciate how important this is to have resolved, and it sounds like you have already taken the right steps here in checking in with our support.
While we’re not able to provide account-specific support via the Shopify Community at this time, if you have created a support request our internal team will get to it as soon as they can. They have the means and tools in order to help get your domain transferred away from your store.
Thank you for your patience in the meantime.