I want to give my customers the option to receive store credit instead of a refund when they return an item. The store credit should go directly into their accounts and act as a store credit. Can this be done? My website requires you to make an account before a purchase so they will all have account…

They cannot fix this unless they radically alter their core database/table structure and coding. It would be open heart surgery for them to do so. If they had initially designed their app to be more customer-centric vs transaction centric, this wouldn’t be a problem. With no customer table, you can…

Then shopify should develop an app to do it, like the ones they suggest store owners add and pay for, but offer it free.

No app can do it. That’s the problem. Apps can only work with “discount codes”…which is a very un-elegant implementation of a customer credit solution. It’s ugly. Apps can’t fix the core flaw in Shopify’s design…the issue that they did not create a customer table to store customer data. They just se…

They are now pitching us to use Shopify in our brick & Mortar…Customer service is paramount…and without being able to do store credits & track a customer’s history we cannot give the service our customer’s know & love.

Hello djb & all! There is a app called Fresh Credit that may help. Fresh Credit enables store owners to give store credit to their customers for any reason, at any time, and in any amount. They have a 7 day free trial and plans start at $10 for 5k customers or less. It is very simple and easy to us…

A gift card is not store credit. It’s a gift card with a redemption code. It’s not the same.

I agree. Also - giving a customer a gift card instead of a store credit - provides zero customer history.

Shopify developers had lot of time to develop that spinny globe live view that ruined the original flat world map live view. They had lot of time to develop that horrible spinny globe feature but they did not have time to develop a core feature such as store credit? Worst service from shopify. what …

Store Credit

Shopify Discussion

PrettyLo December 1, 2020, 2:19am 24

I wish Shopify would provide a free solution.

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Store Credit

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