Store Deactivation

Topic summary

Main issue: whether charges continue after deactivating a Shopify store, including a €1 basic plan trial.

Key update: Deactivating the store cancels the Shopify subscription, so Shopify should no longer charge subscription fees. If invoices still appear, they likely come from third-party services (apps or domains), not Shopify.

Domain clarification: If the domain was obtained through Shopify, it should be deactivated with the store. If purchased via a third-party registrar (e.g., GoDaddy), it may auto-renew and continue billing unless auto-billing is disabled; registrars often send renewal notices 45–60 days before expiration.

Action items:

  • Confirm the store is deactivated in Shopify.
  • Review billing for third-party apps or domain charges.
  • Check where the domain was registered and adjust auto-renew settings if needed.

Attachments: A screenshot was shared but not essential to the resolution.

Status: Mostly resolved; specific third-party app charges were not identified by participants.

Summarized with AI on December 27. AI used: gpt-5.

Hi @teedog ,

Deactivating your store cancels your Shopify subscription so you will not be charge for this store subscription fee. If you continue to receive invoices after your store’s been deactivated, then it might be due to a third party invoicing you (such as for an app or domain).