Hi @Orunitor ,
We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
I have accessed your new link: https://3f7b0xefnpdi15sv-66650144918.shopifypreview.com/. I can tell you have put a lot of effort into building this. Especially the introduction and value proposition on the Homepage is really enthusiastic and inspirational.
However, I have some comments to boost conversion rates. Here are some of my recommendations for better customer experience, please kindly check.
- Modify CTA link on banner
It is so nice that you have already added a CTA link onto your banner. Yet, the link click directs me to the News & Updates section while it would be better off directing customers to the purchase with sales for conversion boost. Therefore, my suggestion is to change the CTA link to your product purchase that are on discount.
2. Add more images & details to product
Games are mainly about visual & dynamics so the efforts into visual illustrations & function explanation should be necessary. I suggest that you put more images & details of products on Product page.
3. Divide the big block on Homepage into separate parts with more illustrations
I can see that you really understand your brand’s strengths & value proposition and want to deliver them through Homepage, which is really nice. However, due to its significance, I recommend dividing these into separate parts with more illustrations.
4. Add on testimonials and ratings
I understand that your products now might be not having enough testimonials/ratings to show in the Product Page. But yeah later, I would recommend to have distinct comments/feedbacks for only that product in each Product Page.
5. Add CTA right to the final section
The section “Ready to explore” is indeed suitable for strong CTA with a button click for purchasing or trialing.
6. Refine the word size
When visiting the page "Accessories”, I find the font size kinda overwhelming, which hinders me from swiping more to see the lower parts.
7. Add live chat & FAQ
I can see that your website lacks a help widget - live chat and FAQ feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases
I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.
Especially at the moment, we are launching the Referral Program with huge discounts, running through Christmas Eve so check it and secure alluring benefits.
So those are some of my suggestions for your store as a Website Copywriting expert. If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Once again, keep up the fantastic work, and I wish you the best of luck in the future!