Store marked Inactive, support contacted but still no answer

Hello! I have been working on my store, customized everything, got a domain and when i tried to pick a plan something went wrong and now i cant log in, store is marked as inactive and it says to contact support.

I talked with support on chat and they says they escalated this situation further. I still got no answer after a day, maybe i am in a little hurry, but i was so excited to begin selling and now i cant do anything. I am afraid all the work on the store and domain will get lost.

Anything i can do?

Hi, @Raluca1997 .

Thank you for reaching out!

I completely understand your urgency on this. Depending on our queue, it can take our team a few days to get back to you. Please wait a few more days, and if you still have not heard back, you can reach back out to our Support Team.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,