Store name not appearing in Checkout page in banner

Topic summary

A user encountered an issue where their checkout page banner displayed “My Store” instead of their actual store name, while other pages showed the correct name.

Solution provided:

  • Navigate to: Settings → Store Details → Profile → Edit
  • Change the Store Name field
  • Save the changes

The fix successfully resolved the issue. The problem was related to the store name configuration in the platform’s settings, specifically within the Store Details profile section.

Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.

Hi,

My checkout page, in the top banner, it shows “My Store”, but it should have my store name. How can I change this to my store name. On all the other pages, my banner has my store name.

Screenshot shows “My Store” in banner.

thanks

Ru

Hi @RuStar6 ,

Please follow steps. Settings → Store Details → Profile → Edit → Change Store Name → Save

That worked, thank you :slightly_smiling_face:

Always. You’re welcome :slightly_smiling_face:

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