Store Names are not correct in Store Selector

Shopify Discussion
1

I have two stores (S Scale Track and Tomalco Track) on the same account and while the names are correct in the online stores, they are not correct where I select which store I want to work on. When I select the store, it is correct in the top right corner, but when I click that to select the other store, the names are not correct. The same thing happens when I log in to the system. One of them has an old name and the other just says “My Store”.

shopify name issue 2.png
shopify name issue 2.png735×557 19.7 KB

In here you can see when I have the “Tomalco track” store selected, both stores are listed as “Tomalco Track”.

shopify name issue 1.png
shopify name issue 1.png742×540 19.8 KB

If I have S Scale Track selected, then in the drop down it shows “S Scale Track” and “My Store”.

Is there a place I can set what these should be? It’s not a big deal, but it’s kind of annoying.

2

Hi @SMLFun
here are some tips if it not solved then contact shopify support

  1. Clear Browser Cache: Sometimes browser cache can cause such issues. Try clearing it and then log back into your Shopify account.

  2. Try a Different Browser: Use a different web browser to see if the issue persists.

  3. Logout and Login: Log out of your Shopify account and log back in.

  4. Check Account Settings: Go to Settings > General in your Shopify admin to ensure the store names are correct there.

3

This is definitely not a cache issue since I dump my cache every time the browse closes. This is due to me being a software developer and need to do that regularly. So I tried a different browser, same problem. The site names show up correctly in the admin when they are selected, and on the web sites for each site. But in these selectors, they are wrong. I was hoping someone else has seen this, but I guess I need to contact support. Thank you for the suggestions.