Store not live after un-pausing and selecting plan, please help

Hi there. I built a store, it was live and functional, but then paused it for a couple months. A few hours earlier today I un-paused and selected/paid the basic shopify plan. The store is still showing as ‘opening soon’ however. I am obviously doing something wrong, but can anyone think what that might be?

Hi there @Batty !

I’d just like to check one item first with you based on the info you provided here.

Would you be able to check to see if your password page remains activated in the Online store > Preferences menu in your admin?

You can see how to find and edit this option in your Shopify admin here on our help site.

Let me know if your password page is still showing for you after checking and disabling this setting, please!

How are you finding your business at the moment? Is there anything else you need to work on following your reopening?

1 Like

Perfect! That worked great thank you so much - I had no idea it was something as simple as that.

Thanks so much for your help, much appreciated.

1 Like

Hi again @Batty !

That’s great! Thanks for getting back to me here to confirm this worked out for you!

Let us know anytime you have queries about using Shopify that we can help out with, please.