Hi, My store has disappeared from my account. Below is a screenshot of the error. Store name: PrintMemories email: miniportableprinter123@gmail.com Cheers, [IMG_6411.png]

Hi there, @italoaquino . Welcome to the Shopify Community, and thanks for posting your question. We’re sorry to hear you’re having trouble accessing your store. As this is account-specific, our authenticated Support Team will need to take a look at your account. In order to get in touch, you can r…

Victoria I have done that already. Ticket number 48111082 I haven’t got any solution and is very important to have this store ON as this is part of my business and I survive of it. I have checked other people over here facing same problem and haven’t found any solutions even people waiting more th…

Thank you for advising. Through our Community Forum, we are unable to access Support tickets. However, are you able to advise what Support has suggested?

Okay, got it. Did they communicate that your ticket would be escalated? If so, it is likely our escalated team is still reviewing your information, and they will follow up with you via email.

Thanks for confirming. I would recommend replying directly to your support ticket to ensure it reaches our team. Any questions you may have, it would be best to direct them there. As mentioned in my previous response, our escalated team will follow up with you via email. Please keep an eye on your …

Store restore / store has disappeared from my account / no acces to store

Shopify Discussion

italoaquino June 4, 2024, 5:02am 8

Yes tha is what they said

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Store restore / store has disappeared from my account / no acces to store

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