Hello. My store has been active for a few weeks, paying customer, and we’ve taken plenty of orders already, which is great. Yesterday, while we were going in to print shipping labels to ship more orders out, the store went inactive and none of us can access it and the site is down to our customers a…

I’m having the same problem, I just created the store and when I tried to pay it went inactive. Support has not responded to emails, and the chat person could not help in any way. This is a bad first impression of the platform, I’m already looking for alternatives because this is not how you treat…

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yes my store also went inactive after i made $2k in sales i reached out they said they will let me know in 72 hours its been 72 hours already still nothing! store is down

Have you heard anything back? My store went down after I hit 2K in sales as well. They said they would send me to their operations manager but I haven’t heard from them

Yes I got it back it was because I had transaction I didn’t recognize. I disputed it with my bank, it ended up being a charge from one of the shopify apps. Once I approved the charge, they gave me my store back. It took about a month to get resolved, because no one would ever call me back from s…

Same thing just happened to me just now and I can’t seem to contact anyone that can help me… Did you manage to fix the issue?

Still haven’t been able to fix it. I contacted shopify and its going to their review team or something

Yeah same thing for me. Hope we all get this fixed up!

Hey Everybody, I Just recently had this problem start like yesterday I went to change my billing info since it needed to be updated then my store went inactive seems like many people are having this issue how do you Resolve this issue is there a specific Shopify phone number or email how do I reac…

Store went inactive for no apparent reason

Shopify Discussion

alex_scott334 July 1, 2021, 7:37pm 12

So should I contact my bank

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Store went inactive for no apparent reason

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