Hello. My store has been active for a few weeks, paying customer, and we’ve taken plenty of orders already, which is great. Yesterday, while we were going in to print shipping labels to ship more orders out, the store went inactive and none of us can access it and the site is down to our customers a…

Have you heard anything back? My store went down after I hit 2K in sales as well. They said they would send me to their operations manager but I haven’t heard from them

Yes I got it back it was because I had transaction I didn’t recognize. I disputed it with my bank, it ended up being a charge from one of the shopify apps. Once I approved the charge, they gave me my store back. It took about a month to get resolved, because no one would ever call me back from s…

Same thing just happened to me just now and I can’t seem to contact anyone that can help me… Did you manage to fix the issue?

Still haven’t been able to fix it. I contacted shopify and its going to their review team or something

Hey Everybody, I Just recently had this problem start like yesterday I went to change my billing info since it needed to be updated then my store went inactive seems like many people are having this issue how do you Resolve this issue is there a specific Shopify phone number or email how do I reac…

the same thing,just after i paied for the domaine name my account turned to inactive statut !!!

@peoplevsperson how much time needed for active your store?

Hi there! It took about 3 weeks for them to give me the next steps to open my store again.

Store went inactive for no apparent reason

Shopify Discussion

Frey1 July 5, 2021, 3:28pm 15

Yeah same thing for me. Hope we all get this fixed up!

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Store went inactive for no apparent reason

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