Hello. My store has been active for a few weeks, paying customer, and we’ve taken plenty of orders already, which is great. Yesterday, while we were going in to print shipping labels to ship more orders out, the store went inactive and none of us can access it and the site is down to our customers a…

Same thing just happened to me just now and I can’t seem to contact anyone that can help me… Did you manage to fix the issue?

Still haven’t been able to fix it. I contacted shopify and its going to their review team or something

Yeah same thing for me. Hope we all get this fixed up!

Hey Everybody, I Just recently had this problem start like yesterday I went to change my billing info since it needed to be updated then my store went inactive seems like many people are having this issue how do you Resolve this issue is there a specific Shopify phone number or email how do I reac…

the same thing,just after i paied for the domaine name my account turned to inactive statut !!!

@peoplevsperson how much time needed for active your store?

Hi there! It took about 3 weeks for them to give me the next steps to open my store again.

I am also facing this issue on my account site. can anyone helps me with how I can sort out this problem?

I am facing the same problem, can someone tell me how can I reactivate my store?

Store went inactive for no apparent reason

Shopify Discussion

RobertPSch1 January 11, 2022, 11:18pm 21

My admin site just went inactive and I’ve just launched the site a week ago. Everything was fine then “poof” it’s inactive.

Topic		Replies	Views
Inactive Shopify Store for Over a Week - Unacceptable Service and No Resolution, Agents talking bleep Shopify Discussion billing-plans , troubleshooting , shop-performance	8	96	August 10, 2024
Why is my new Shopify store suddenly inactive? Shopify Discussion billing-plans , troubleshooting	5	275	July 21, 2022
Why is my newly paid store suddenly inactive? Technical Q&A	9	102	July 20, 2022
I want to activate my inactive store Shopify Discussion troubleshooting	4	92	September 10, 2024
My store is inactive after payment for no reason Authentication troubleshooting	0	35	September 10, 2024

Store went inactive for no apparent reason

Related topics