Strange Email regarding the robots txt

Topic summary

A user received suspicious emails requesting changes to a robots.txt file. The emails lack an official @Shopify domain address, raising scam concerns.

Recommended Action:

  • Ignore and block the sender’s email address
  • Do not respond or follow instructions in these emails

Additional Context:

  • Multiple merchants in the German community have reported receiving identical emails
  • This appears to be a known phishing attempt targeting Shopify users
Summarized with AI on November 6. AI used: claude-sonnet-4-5-20250929.

Hey, I’m receiving strange emails on my mail regarding a robot TXT file I need to change.

I think this is a scam Because the mails doesn’t have a @Shopify_77 address. Let me know what should I do, thanks!

@Gennaro_Diana you should ignore them or even block the email address. A few merchants in the german community have reported the same emails.

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