Having issues verifying domain for facebook ads, screenshot attached, any help directly for this problem would be so helpful!
Thanks in advance
Hello @BogeyBoy !
Thank you for including the attachment, were those the steps you took so far?
When domain verification fails, you should check that it is a domain type that can be verified. This can be checked by taking a look at our help doc here.
If it is, make sure that the domain is not already verified through another Facebook Business Manager account that you may have. If it is, take the following steps:
- In order to delete the domain from another Business Manager, please go to this page here.
- Select the Business Manager where the domain is currently verified.
- Go to Brand Safety and remove the domain using the button at the top right.
You should then be able to verify with the Business Manager that you want to use.
If your domain is not a verifiable domain, then you need to check that you are submitting the correct domain. Refer to verifiable domains to check that your domain follows the required details for verification.
Since you mentioned that this was for ads, have you also explored the option of doing this through Google Ads? If not, please do take a look at our free Shopify Compass course on how to set up Google Ads to learn more!
Let me know if you have any other questions.
Thanks! -Lana