I’m working with a group who recently launched a chargeback blacklist app called Blox. We have a great competitive edge and we’re seeing merchants have a lot of success with the app. The issue is getting happy customers to speak up about their experience. We’ve tried in-app pop-ups and email outreach, but we’re not having any success. I know our current rating (3.9) is hurting our Shopify app store SEO, so any advice to turn this around is appreciated!
Offer: If you chime in with useful advice, I’m happy to provide discounted access to Blox.
You’re better off finding places on the Internet where people are already are already complaining about chargebacks and chiming in there. This is mainly a Q&A forum (merchants ask, Partners answer), so a top-level post is generally posting into the void. Best of luck.