Studio Theme - How to do reset all the customization I did today,because my poducts looks cut,it was not like yesterday,i changed something but it affected my website,i dont know what i changed
so i want to go back to yesterday’s appearance how my product page looks and product displayed.
Pls see attached photo for your better understanding.
Greetings, @Aadhiss .
Thank you for reaching out and posting this question!
If you’re looking to reset the customizations made to your theme through coding, then you can try rolling back to an earlier version of your theme by reverting each file that was modified. However, if you’re looking to reset the changes made in the theme editor, then the only way to do that would be to put back any sections that you may have deleted or remove any sections that you may have added. On that note, if rolling back the theme doesn’t resolve the issue, then you can also consider downloading a new copy of our Studio theme.
That being said, while I wasn’t able to open the attachment, I was able to take a look at your store (adameda.com) and I think there were some modifications made to the product images on your product pages. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to further assist you with a Shopify-supported theme through live chat, email, or callback. If your store is subscribed to a plan, then customizing your theme is completely free as you’re eligible to use the 60 minutes of complimentary design time included with our design policy. To create a customization or support request, please visit the Shopify Help Center and log into your account.
If you find that resetting the theme or reverting recent changes on your store is something that you will need to do often, then you may want to consider using something like Rewind as it can backup your entire store’s content (eg. products, themes, collections). Also, as a great way to engage with your customers, have you considered using something like Shopify Inbox to interact with customers live on your store?
Hi Thanks for your detailed support message.
I just changed image ratio to squre it just fit as i expected,so problem solved.
Moreover still i not used my 60 minutes of design support,is it will get expire if not used for long time,pls advise within how many days we need to use this oppurtunity and whom to contact directly.
Hi, @Aadhiss .
You’re welcome and thanks for following up!
I’m delighted to hear that you were able to resolve the problem. The 60 minutes of complimentary design time doesn’t have an expiry, so you can use the design time whenever as long as your store has an active subscription and you’re using a Shopify-supported theme. When you want to create a customization request or you’re looking for some account-specific support, simply get in touch with us via the Shopify Help Center and we’d be happy to further assist you through live chat, email, or callback.
If you have any other questions on this topic, don’t hesitate to let me know!