I am writing to kindly request an update on the initial review status of my app, HyperZone.
It has been approximately 4 weeks since the app was submitted on April 8th, and the current status in my Partner Dashboard is still showing as “Submitted”.
I understand the review team is currently experiencing a high volume of submissions, but I wanted to ensure that there are no pending actions required from my side at this stage. I am fully prepared to address any feedback or technical requirements once the review begins.
App Details:
App Name: HyperZone
App ID: a8fdd191adabac499a892ec1ac7d2e45
Submission Date: April 8, 2026
Could a community manager or a member of the app review team please look into this or provide an estimated timeline for the next step?
Quick heads up first, this is a public community forum, mostly merchants and partners. The App Review team doesn’t actively monitor or action requests from here, so posting alone probably won’t move it. You’ll likely have a better shot at getting a response on the dev forums at community.shopify.dev where Shopify staff and dev relations actually engage.
If you haven’t already, open a ticket through your Partner Dashboard requesting a status update on the submission, that’s the only channel that actually reaches the review team. Reference your App ID and submission date in the ticket. 4 weeks is on the longer side but not unheard of right now, the review queue has been backed up. Once a ticket is open, just reply to it for follow ups instead of opening new ones, that resets your spot in the queue. Hope it gets picked up soon.