Submitting verification documents - 'The photo ID couldn’t be verified'

Hey, @Jossor !

Not to worry, I can ask our team to edit that for you internally. I’ve reached out to the email address linked to your Community Forums account here, would you be able to reply to that email? If you can, I’ll be able to authenticate you as the account owner so I can look into this issue for you. You should see my email in your inbox under ticket #19976061. If you can reply to that email, we can get started!

Speak soon!

Ava
Social Care | help.shopify.com