Hey, @peekabloombaby ,
I’m so sorry to hear that! At the time of the transfer, do you know if your name was added to the Shopify Payments account also? If they were, then you should be fine to go ahead and submit your own ID, as your name would be the business owners!
Have you tried with your ID and then seen an error message pop up?
Speak soon!
Ava
Social Care | help.shopify.com