Hi Eva,
Thanks for your support! I used my passport and followed your instructions, but still haven’t managed to get it work. Now, i am getting this notification in my account
which means i can’t try to upload anything at the moment, and every time i hit the button “Contact support” it redirects me here:
which i already took a look at it but could not find something useful for my situation.
Could you please advise on how to proceeds form here.
Thanks in advance.

