My state tax was changed at the first of the year. The Shopify store adjusted for sales accordingly. EXCEPT, my subscription app continued to charge the old tax rate. I felt like I got the runaround from the subscription app vendor trying to fix it, so I switched to another subscription app. The first subscription that in the new app charged the old tax rate. Both apps had the same problem. So I asked Shopify what the problem was and they said it was the apps problem. I went back to the app vendor and they said Shopify is the one that determines sales tax. I went back to Shopify and they stand by it being an app issue. I’d like to think there is a very simple solution out there, and I’d kind of like to charge the correct tax to my customers.
Has anyone had this situation before…and found a solution? Thanks!