subscription declined

Topic summary

A user is experiencing payment issues when attempting to subscribe to Shopify’s Basic plan. They have attempted to complete the purchase using three different payment cards, but all transactions were declined. The cause of the declined payments remains unknown to them.

The discussion appears to be seeking help or guidance on:

  • Why multiple cards are being rejected
  • How to successfully complete the subscription payment
  • Potential solutions or troubleshooting steps

No responses or solutions have been provided yet, leaving the issue unresolved.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.

i tried 3 different cards to purchase for shopify basic plan and all of them were declined and i don’t know why