i’m using recharge for subscription capabilities on my product page however i was previously using Bold but i’ve now deleted it.
i’m currently seeing two subscription options displayed on my product page and can’t see how to remove the lower one.
Can anyone help?
Hi, @lyndsayR
Eunice here from Shopify, thanks for posting! How’s it going?
From your message, it sounds like traces of the app you uninstalled made changes to your theme file when it was installed, and when it was deleted the theme files weren’t reverted. To fix this I recommend getting in touch with the developer of the app you uninstalled. They will be able to access your store, with your permission, to erase traces of their app from your theme files.
The contact details of the app developer will be located on the app listing from the Shopify App Store:
How are the subscriptions going? I’d love to learn more about your business! For some inspiration, I recommend checking out this podcast. In this podcast, we talk to Vincent Bourzeix, the Chief Marketing Officer of Try The World, a gourmet food subscription box that curates tastes from around the world. Find out how he took his subscription service from 500 to 50,000 customers!
I hope this all helps.
Cheers!
