Subscription order split into two orders

Technical Q&A

Topic summary

  • Main issue: An existing subscription (ID 3204579393) generated two separate orders instead of a single one.
  • Request: Seeking a workaround to prevent or handle this split behavior.
  • Context: No additional details provided (platform, settings, or error messages).
  • Status: Unresolved; no responses or solutions yet, awaiting guidance.
Summarized with AI on February 9. AI used: gpt-5.
1

Hi

Regarding subscription ID 3204579393, order was split into two orders.

Can we that by any workaround?

Thanks.