Im trying to start my own clothing brand and i woke up suprised today to see £25 had been charged from my spotify account. When i signed up it said it was £1 a month for the whole year and i have had this account for about a month. I have just cancelled my subscription and i need a refund as i need that money right now due to some family problems. Please, if anyone can help me get a refund, it would be greatly appreciated
Topic summary
A user was unexpectedly charged £25 from their Shopify account despite believing they had signed up for a £1/month promotional rate for the year.
Key details:
- Account was active for approximately one month before the charge
- User has already cancelled their subscription
- Seeking a refund due to urgent financial need related to family issues
Current status: The user is requesting assistance from the community on how to obtain a refund. No resolution has been provided yet.