Subscription service with local delivery - HELP!

Topic summary

Main issue: Subscription renewals created by Bold Subscriptions don’t sync with Zapiet’s local delivery schedule (postcode restrictions and selectable delivery dates per area), causing missed delivery planning.

Current status: Zapiet confirms its Bold Subscriptions integration is actively being worked on with no launch date yet; support via email and live chat is available.

Context: Bold Subscriptions, Zapiet, and Recharge are Shopify apps—Bold handles recurring orders, Zapiet manages local delivery/store pickup logistics, and Recharge is another subscription app.

Alternatives discussed:

  • Recharge: “Roadmap” to support more Shopify delivery options; presently, subscription apps generally don’t cover complex Shopify shipping scenarios (link shared).
  • Identixweb: Suggests pairing Order Delivery Date (scheduling) with Ultimate Subscription (recurring orders) to meet requirements; offers free setup support.
  • Scrollengine: Claims it can take Bold-generated renewal orders, create shipments, and schedule local delivery/store pickup with postcode/time/date support.

Additional concern: Pickups are not working with subscriptions; seeking app-based solutions.

Outcome: No confirmed fix yet. Discussion remains open; users are advised to contact app support teams and consider alternative app combinations.

Summarized with AI on January 23. AI used: gpt-5.

Hello,

I have refill beauty service - whereby customers purchased products and then subscribe how often they want to receive them. We only deliver in certain postcodes. Each area has certain delivery days so a customer can select between two dates for their order.

At the moment I am using Bold subscription - this works fine because we also sell products that aren’t part of the subscription, they can select different intervals to receive refills for each product in the same basket

We then use zapiet for the local delivery - enables us to select postcodes, delivery time and date

The problem is that when a subscription is due a new order is created but it doesn’t update the delivery schedule. I have emailed zapiet and they have said they are working on this but wondering if anyone has discovered any other solutions??

1 Like

Hi there,

Sorry for not responding sooner, we have only just noticed this forum post.

I have just checked on the Bold Subscriptions integration and the project is still being worked on at the moment, I do not currently have a date for this to go live, but it has not been forgotten, so please keep in touch for updates.

If you need any more assistance or information you can email us at supprt@zapiet.com, you can also start a live chat via the Support tab in the Store Pickup + Delivery app or by visiting www.zapiet.com and one of the team will be more than happy to help.

Take care,

Kitty

1 Like

Also ReCharge, another subscription addin is stating that they have “in their roadmap” to support more shopify delivery options.

Afaiks there is currently no subscription adding that supports the complexities of shopify shipping options..

https://support.rechargepayments.com/hc/en-us/articles/1500001338442-Setting-up-shipping-for-the-Shopify-Checkout

1 Like

Hello @claudiagwinnutt ,

Hope you are doing well!

After understanding your query, I would like to suggest our Order Delivery Date (for delivery schedule) which is integrated with the Ultimate Subscription (for order subscription) app. Both the app will work exactly as your requirements.

You can also contact the support team if you need help with the app configuration or set up in your store without any charge.

1 Like

I am having an issue with pickups not being able to be used with subscriptions is this something your apps can help with?

1 Like

Hello @claudiagwinnutt ,
Hope you are doing well.
We at scrollengine empower local delivery + store pickup for merchants.
If Bold subscription can generate new orders when the refill is due our app can process it and create a shipment which you can then plan for delivery within our app.
We also support postcodes , delivery time and date etc.
Not to brag but we are currently affordable and budget friendly local delivery + store pickup provides on shopify app store.
You can to try us out here

Feel free to reach out to us at abhishek@scrollengine.com if you have any questions or need assistance. We’re here to support you every step of the way!

Best regards,

Abhishek and the Scrollengine Team