I am a new dropshipper on Shopify and I have pushed some new product to my online store. How can I contact my suppliers in China to discuss with them. I want to make sure they will properly deliver the orders to my customers when I start advertising.
Hi, @catpw02
I don’t know which dropshipping app you are using now. Can you provide more information? If you are using software like Dsers, Dropshipman, etc., you can ask customer service and let them help you confirm!
Hi @catpw02 ,
Having a good contact with your supplier. After working with your supplier for some time, you will be able to build a relationship with them, and they will trust you more and more.
Sometimes, the supplier may have some information or suggestions on how to get faster shipping for your order. For example, they may offer you a discount for choosing a faster shipping method, or they may have some stock in a nearby warehouse that they can ship to you. You can message the supplier and ask them politely if they can help you with your shipping request, learn with this guide: https://help.zopi.io/how-to-contact-aliexpress-suppliers.html
thanks for your attention, I am using zopi dropshipping app
Before you start advertising, I would ask the supplier a few direct questions in writing.
For example:
- How do they receive Shopify orders?
- What is the average processing time?
- What shipping method do they use?
- Can they provide tracking for each order?
- What happens if an item is out of stock?
- How do they handle damaged or incorrect items?
The goal is not just to confirm they “can ship.” You want to understand what is confirmed, what is still unclear, and what happens when there is a problem.
A supplier who answers these clearly is much easier to work with than one who only gives general replies.