I am trying out how to get support for an order I have not received, but the status says delivered (to a city that is not where I live).
- I tried to email the company, but the email is invalid.
- I tried the the Shopify order help form, but I can’t submit it because the order confirmation link I was emailed is invalid…and it’s required in order to submit the form.
- I tried visiting the store page in the Shop app and the website, but it’s no longer active.
I seem to have no recourse. Can someone please assist me?