Hey guys, so i just got a new account on shopify and after 4 days or so my account was suspended due to some policies
Is there a way to recover it back?
Hi @Mbala !
There is a way of getting it back. Since you mentioned that your account got suspended due to some policies, you will need to follow instructions to unlock your account. You might have something in your account that is not allowed under Shopify policy. Try removing that out and reach back to Shopify support team. If you do not have access to your Shopify account, try to reach out to Shopify support and let them that you willing to remove whatever reason have caused the suspension.
If your Shopify account was suspended, review the suspension notice for details, then contact Shopify Support to clarify the issue and request reinstatement. Provide any requested information promptly and address any policy violations. If you believe it was a mistake, you can appeal the decision, but not all suspensions can be reversed.