Hello,
I wonder if someone can help me with this issue, as I keep trying to fulfill Google’s request to show my advert, but they keep suspending it. I think I will be banned at the next time. I can’t figure out how I would misrepresent products. I don’t even want the products to show; all I want is my name out there to drive traffic. Here is what they say:
Misrepresentation
Prevents all products from showing in United States
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During the review you requested on Nov 29, 2024, Google found this to still be an issue. Make sure you meet the requirements before you request another review from Dec 2, 2024.
Based on the information available about your business, there is reason to believe that customers are being misled on Google. Review the Misrepresentation policy and make changes to your Merchant Center and/or online store.
Make sure your Merchant Center and online store follow the following best practices / guidelines
- Provide transparency about your business identity, business model, policies and how your customers can interact with you. ( My business name is there, and my contact form, return, and shipping policy is clear)
- Promote your online reputation by showing reviews or highlighting any badges or seals of approval (there are reviews and badges on the website)
- Use a professional design for your online store that includes an SSL certificate *help_outline (*how is is not professional, I am using a shopify template)
- Provide information in the business information settings in your Merchant Center *help_outline (*done)
- Follow SEO guidelines, improve your eligibility for seller ratings and match your product data in your Merchant Center with your online store (I don’t know what that is)
For the products, they also required some GTN or whatever numbers, which is pretty impossible to get, as the seller only have SKU numbers.
My site is www.yourb3auty.com.
Any help is appreciated!