I just switched booking services, now the custom fields I added to my theme do not show at checkout. They still display on the product page and customers can fill them out, but it does not save when they checkout. How can I fix this?
Theme: Artisan
Topic summary
A user encountered an issue after switching booking services where custom fields added to their Shopify theme display correctly on product pages but fail to save or carry through to checkout.
Key Details:
- Custom fields are visible and fillable on product pages
- Data does not persist when customers proceed to checkout
- The theme appears to be outdated (not compatible with Shopify 2.0)
Resolution:
The user decided to abandon troubleshooting this issue and instead migrate to a new, modern theme that better supports current Shopify standards. They recognized their current theme’s limitations made updating it impractical.
Disregard this question, I’m getting ready to change to a new theme. My current one isn’t even 2.0 compatible and I’m realizing how much better that update is.