SYMMETRY: Different menu for wholesale and customer

Retired Boards Appdev Store Design
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Topic summary

A user is attempting to implement separate navigation menus for wholesale customers versus regular retail customers on their Shopify store using the Symmetry theme.

Current Situation:

  • One menu is currently live for regular customers
  • Need a different menu to display for wholesale users
  • Attempted a code-based solution from Shopify community forums, but it didn’t work

Resolution:

  • Advised to contact Clean Canvas (the Symmetry theme developer) support team directly for assistance
  • This appears to require theme-specific customization beyond standard Shopify functionality

Status: Unresolved - user directed to theme developer for specialized support

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.
1

Hi,

We’re trying to show different menu options for wholesalers and different (the one that we have live now on website) for the customers. We are using the symmetry theme. How do we achieve that through code?

We tried this solution but it didn’t work for us: (https://community.shopify.com/c/shopify-design/how-can-i-create-a-separate-wholesale-menu-for-my-online-store/m-p/659617)

Website: www.yak9chews.com

2

Hi - you’ll need to reach out to the Clean Canvas (theme dev) support team directly here https://support.cleancanvas.co.uk/hc/en-us