Synching Customer's Mobile and Desktop Carts

Topic summary

Main issue: Whether items added to a cart on desktop appear in the cart on mobile.

Key answer: No. By default, Shopify stores carts with browser cookies, so carts are device/browser-specific and do not sync across devices.

Proposed workaround: A participant suggests a third‑party app, “Cross Device Cart,” to enable cross‑device cart synchronization. A trial is offered and support via direct message; a link is provided.

Status: Question answered. No native Shopify feature for cross‑device cart syncing; solution requires an app. No disagreements or additional actions noted.

Summarized with AI on January 15. AI used: gpt-5.

Hi @mckrapp ,

No, it didn’t. Shopify use cookie to save the cart, so it wont be sync on mobile.

That’s why we’ve developed an app that does that. To create the perfect customer journey with a cross device cart.

Don’t hesitate to test our app with the trials days.

Here is the link : Cross Device Cart

I’m open to direct message if you want to know more about it!

Regards,

Clement.