Tab title for checkout page shows the word 'error'

Technical Q&A
1

Hi,

On my website checkout page, the tab title shows the word “error” as shown in the photo below.

When the mouse hovers on the tab, it reveals: “Error-Information-Salmon In The Sky-checkout”.

What can I do to change this? To see if my website is the only one that have this issue, I also visited a different website that I know is also hosted on Shopify and when I tried its checkout, this “error” also shows on the tab title.

Thanks!

Elina

Tab title shows 'error'
Tab title shows 'error'2157×1440 131 KB

2

Hi @elinalimjx ,

Thanks for reaching out here. I’d be happy to help.

It is strange that an error shows up there, considering your checkout is working just fine.

I visited your website and headed over to the checkout page as a customer. The good news is that I didn’t see that error on my tab. That could indicate it is an isolated case on your device only.

15-21-42464-30791
15-21-42464-307912243×1200 112 KB

I would suggest checking if the same show up on different devices. Also, make sure to clear your browser cache and cookies, then try to replicate again. Here is a guide on how to clear the cache.

I hope this will help. Let me know how it goes.

3

Hi Iris,

Yes it worked! There’s no ‘error’ anymore after clearing the cache.

Thanks!