Tag Filter issue

[Oto]

Hey,

Shopify not finding products with non-Latin TAGs…

1. https://my-day.ge/collections/ბუშტები - We have 664 products here
2. https://my-day.ge/collections/ბუშტები/on-sale/ < Collection filtered with tag “on-sale” 134 Products
3. https://my-day.ge/collections/ბუშტები/კატეგორია_თაიგულები < shows 664 products (all products)
4. https://my-day.ge/collections/ბუშტები/jsadhasjdhjsahdasjhdkjashkjdhask < non existing tag

In case 3, products arent filted with TAG and its removed from URL on pageload.

in case 4, a non-existent TAG same thing happens..

My assumption is that Shopify not finding products with TAGs in Georgian , filter not working and removed from URL..

I tried to contact live support, but I they keep mentioning Theme, Search and Discovery app, custom code etc.

Shopify used to filter collections with /collections/collection_name/tag, and it still does, as case #2 works as expected… the problem is with Georgian language.

I hope someone from Shopify can find this post and help me out.

Thank you

0to

[tim_tairli]

This legacy tag filtering, I believe, is very low priority.

What they are suggesting will actually work – you need to define a metafield on products with a type list of single text strings.

Then you can use it the same way you’re using tags (and can set up a Flow to sync your tags into this new MF).

You can add filtering by this MF and it will work with your language – see example screenshot in my test store:

Extra benefit of using metafields is that you can create a MF for each category and they will be shown as different selectors, no need for category_value format as it is done with tags, because tags are a single heap of values…

Well, your theme needs to support the “new” filtering system for it to work though (or can be added in code, if necessary).