Tag TikTok Order

Shopify Plus

Topic summary

A user is importing TikTok orders into Shopify via the direct TikTok app integration and wants to automatically tag these orders based on their sales channel.

Proposed Solution:

  • Use the channelInformation field on the order object as a condition in Order Tagger (or Shopify Flow)
  • This field can identify orders coming from specific sales channels like TikTok

User Concern:

  • Previously attempted using the email field to tag TikTok orders, which worked temporarily
  • However, TikTok changed the email field format, making this method unreliable long-term
  • Seeking a more stable tagging method that won’t break with future changes

A screenshot was shared demonstrating how to set up the condition using the channelInformation field.

Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.
1

I’m use the direct shopify and tiktok application to import orders to my shopify. I want to tag these automatically based on the sales channel or based on the app I have downloaded. How do I best do this in order tagger?

I was using the email field to tag the order which worked for a while; however, tiktok changed the email field and I worry long term it could change again.

How do I tag a TikTok Shop Order from the sales channel of TikTok in Order Tagger?

1 Like
2

You can use a condition and look at the channelInformation field on the order.

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